There are several questions that you should ask yourself before looking at the options available to businesses today. One example of such a question is, “does your business need physical desk telephones or will a virtual phone service suffice?” Fortunately, there are plenty of considerations to help you choose the right business phone system for your organization. 

Virtual Phone Systems  

A virtual phone system is located off-site, as opposed to within your business. It enables calls to the main business phone number to be routed anywhere via the internet, including to desk phones, mobile phones, home phones (for remote employees), desktop computers, laptops, and tablets. Virtual systems include many useful features, such as voicemail, call forwarding, automated receptionists, a toll-free number, call screening, and online faxing.  

The main advantage of this type of service is that it reduces overall costs for businesses; there is no expensive equipment or software to purchase. In addition, virtual phone systems provide remote and mobile workers the ability to communicate from anywhere, while providing businesses unprecedented scalability.  

Voice over Internet Protocol (VoIP) Phone Systems  

VoIP phone systems run on the same internet connection used by a company instead of the copper wires. VoIP systems allow all businesses, no matter their size, to enjoy features that only large companies had access to previously. Some of these features include computer-integration, automated attendants, and call queues. This permits voicemails to be sent to computers and email inboxes to be converted into soft phones. With VoIP, remote workers will be able to use their mobile devices to access the phone system of the business.  

On-Premises VoIP Systems  

On-premises VoIP systems are like traditional VoIP systems. The main difference is that all the equipment needed to run the phone system is housed within the business. On-premise systems demand a significant expenditure of capital because you are buying the equipment upfront. You will need to pay monthly fees for the SIP trunking, or PRI circuit; this hardware is responsible for allowing you to receive and make calls. For the rest of the hardware, you will only need to pay a one-time fee. In addition to costs, another main disadvantage of this type of business phone system is that your IT staff will be fully responsible for upgrades, maintenance, and repairs.  

Cloud-Based VoIP Systems  

If you do not think your IT staff will be able to maintain an on-premises VoIP system, you should consider getting a cloud-based VoIP system instead. You won’t have to worry about hardware or maintenance issues. Your service provider will be responsible for housing, upgrading, and maintaining all the technology associated with your cloud-based VoIP system. Another advantage of this type of system is that it will allow your business to scale up and add new lines and offer access to new features. Businesses pay on a per-user or monthly basis.  

While there are numerous options to choose from these days, choosing a business phone system for your organization does not have to be a difficult decision. Learn more about the VOIP System we install, click here. Want to speak to one of our phone systems expert, call 402.330.3600.  

What is VoIP & why does it matter to my business?
In a nutshell, VoIP is more reliable, more flexible and saves you money! 

Specifically, VoIP (Voice over Internet Protocol) essentially translates audio signals from your phone, turns them into digital data, and transfers them over the Internet. 

VoIP works just like a regular phone, but instead of using the high-priced telephone company’s wiring, VoIP routes your phone calls directly to your telephone using your high-speed internet connection. 

With DigiComm VoIP Powered by CSI, not only do you get a complete phone system that meets all of your needs, you also get a phone system that is affordable, convenient, reliable and works seamlessly with your business.  

1. Cost savings – particularly when you have multiple offices or want your team to work from remote locations (home is a biggie). One of our clients reduced their monthly phone bills by over 80%! 

1. Mobility – I personally have two desk phones. One in the office, one at my home office. If necessary, I can use my cell phone or my laptop as an office phone. 

1. DigiComm VoIP is cloud-based so no expensive phone system to purchase or maintain. 

No extra fees. No wires. No delays. It really is that simple. 

We have told you what VoIP is and how it could benefit your company. Now, we will answer some remaining questions that may come up?  

1. Will it cost me more money?

No! As a matter of fact, it will most likely save you money… TONS of money. Many businesses are now switching their phone service to VoIP phone service. Typically, you will save up to 70% on your phone bill. VoIP not the latest trend in technology. It is the smart way to do business. 

2. Can I use my existing phone number?

Yes, if you already have one or more phone numbers for your business, we can easily move them over for you. 

3. How will it help my company work remote?

CSI will have you, or anyone on your team, set up and seamlessly working from home within hours. With VoIP, we manage your company’s business phone over the internet. You can easily set up conference calls, desktop sharing, instant messaging, chat and video calls. From home, you will still have advanced features such as call analytics, call logs, music hold, call recording call forwarding and so much more.

4. Can I use VoIP on my cell phone?

Absolutely! You can use your cell phone or your tablet. 

5. What if I need help with my VoIP?

We are here to help out will ALL of your needs. You will talk to a live person and we will get you situated in no time – 24/7. We have been around since the early 80’s and we plan on sticking around. You can count on us! 

For more information on VoIP, click HERE to schedule an appointment or give us a call. We look forward to hearing from you. 

Your favorite IT partner, Computer Systems Inc., has launched DigiComm Voice, a new cloud based phone system that not only saves you money but makes your business more effective. 

Digicomm Voice by CSI gives you the opportunity to drop your outdated traditional phone system for a more advanced, affordable, and integrated VOIP phone system powered by the cloud. 

“CSI has deployed a DigiComm solution to all of our locations. We get a single bill, we have one company to work with and we are on track to save over $10,000.00 per month. I would highly recommend the CSI team and their DigiComm VOIP solution.” -John, CEO of Omaha Area Public Company

Let’s see what we can do for your phone system.