Wrapping it All Up!

Thank goodness the end is near… or is it? As I reflect upon the last 365 days, I am reminded of the several things I got wrong (and it is an impressive list). I feel that I am, however, a little smarter because of the lessons learned by those mistakes. Notice I said “a little” smarter. Let’s not get carried away here!

Lesson #1: Never assume the bad guys won’t capitalize on our pain! Yes, there were computer viruses and security attacks focused on the pandemic, PPP loans, and almost anything related to Covid-19. It is a reminder that we have to always be vigilant against hacking attempts. 

Lesson #2: Working from anywhere is actually doable and successful. We have all worked from home (or on the road, from vacation, etc.) in small doses, but once it became a necessity, the overwhelming effort put forth by our teams made a difficult situation work for us all. It has been an incredible learning experience 

Lesson #3: I have a terrific team at CSI. No, it didn’t require a pandemic for me to realize this, but the effort and time the technical team put in was world-class and I can never say thank you enough. Many of you have complimented me on the job they did moving your workforce to home last spring, so you know what I’m talking about. I am certain many of you feel the same way about your team 

Thank you for your support in 2020. Even though it was a challenging year, I have many things to be thankful for – and that includes all of you. I look forward to working with each of you in 2021!